This comment is wild, a service worker who is paid to do their job is taking out their unhappiness on a customer and you're calling it a lack of empathy.
If the same thing happened to me as OP described, then yes I would say that person is taking out their unhappiness on me. It's not a crazy statement. And you're just making an assumption based on nothing. It's not like their story is some crazy outlandish thing. Sometimes people are assholes in the moment
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u/greg19735 10h ago
I thought you were gonna say "i wish i was more understanding and supportive because i know what she's going through".
Nope, just a complete lack of empathy.