I was on an 11-hour Air France flight from Paris to San Francisco earlier this week. I have pretty bad allergies and, for part of the flight, I was sneezing quite a bit. I used tissues, sneezed into my arm, and eventually fell asleep for roughly 8 of the 11 hours.
Four days later, I received an email from a woman who had apparently been sitting near me on the flight.
We had never exchanged names, contact information, or spoken to each other.
Her email said:
“You gave your name to someone you were talking to on the phone during the flight, so I was able to get your email address.”
She then told me that exactly four days after the flight she had become quite sick, believed I was responsible, and contacted me to tell me about it.
What unsettles me isn't really the complaint. Someone being annoyed about sitting near a person who is sneezing on a plane is understandable.
It's how she found me.
My full name isn't particularly useful for finding my personal email address, and after thinking about what I was doing during the flight, I suspect she may have obtained additional identifying information by looking at my laptop screen. I was working during portions of the flight and certainly had my email visible at various points.
To be clear, I can't prove that she copied the address directly from my screen. I only know that we never exchanged information and that she explicitly told me she obtained my identity by observing or overhearing me on the flight and then used it to find my email.
I find the whole thing fascinating from a privacy perspective. We spend a lot of time worrying about sophisticated digital tracking, data brokers, breaches, etc., but apparently sitting in business class with your laptop open for several hours creates a much simpler vulnerability: the stranger sitting nearby can potentially collect enough information to identify and contact you later.
Would you consider this a meaningful privacy violation, or simply an unpleasant reminder that anything visible or audible in a public/semi-public environment should be treated as public information?
And for people who regularly work on planes, trains, or in cafés: do you actually use privacy screens or take other precautions against shoulder surfing?