r/MotoG • u/Broad-Public-6222 • 2h ago
r/MotoG • u/[deleted] • Apr 18 '18
MOD POST Welcome to r/MotoG ! - Subreddit Rules
We are not officially associated with Lenovo or Motorola. This subreddit is a friendly community that is dedicated towards assistance, discussion and troubleshooting for Moto G series.
IMPORTANT LINKS
Android Security Update Status : Spreadsheet | Thread
/u/MotoAgents - Moto Customer Care (Verified)
SUBREDDIT RULES
RULE 1 : Be civil and respectful. Read and follow the Reddiquette and the important links mentioned above before posting anything. If you find anyone violating the reddiquette, report the post/comment/user. Failure to abide is likely grounds for warning/ban.
RULE 2 : All posts should be in English and related to Moto G. Post in English only so that everyone can understand. Promotions, giveaways, affiliates, piracy, blog spams, offtopic, buying or selling used gadgets are strictly not allowed.
RULE 3 : Posts should be descriptive. Mention your issue in detail with a screenshots of the error message and/or Settings > About Phone alongwith your model number, unlocked/carrier, stock/custom/rooted ROM etc. If you are asking for purchase advice, make sure you mention the max budget, your usage pattern, phone requirements by your priorities - connectivity, storage, camera, performance, display etc.
RELATED SUBREDDITS
r/MotoG • u/[deleted] • Feb 05 '19
20 JUNE 2019 Android Pie & Oreo Update Status
IMPORTANT LINKS:
- Android Pie Release: https://blog.motorola.com/2018/08/15/baked-android-pie-coming-motorola/
- Android Security Patch Updates Status by /u/lupask : https://docs.google.com/spreadsheets/d/1OAfdESHHzyNzp_2OHtFk0glykSn-zlfrVweIdZEnCiA
IMPORTANT NOTES:
- Below information is applicable only for "RETAIL" i.e unlocked or carrier-free models of Moto G phones. They receive updates directly from Motorola, since the final software build is made, tested and released by Motorola. These models are eligible for unofficial Android Pie & Oreo software in the forms of custom ROMs.
- Below information is not applicable carrier-locked or Amazon exclusive models. You may or may not get any Android version updates or security updates, since the final software build is made, tested & released by the carrier/Amazon & not by Motorola. These models are not eligible for unofficial Android Pie & Oreo software in the forms of custom ROMs.
SOFTWARE UPDATE INFO:
- Moto G Series get Android Version updates up to 1 year from launch date.
- Moto G Series get Android Security Patch updates up to 2 years from launch date.
- Only Moto G6 Plus has a 64-bit (kernel) OS, rest of the phones have and will remain on 32-bit OS till the end of support.
- It is generally observed that Brazil and Latin America are the first regions to receive software OTA updates followed by India, Asia, Europe, United States, Canada.
- Software OTA Updates are released in batches i.e. "phased roll out" to gather feedback for critical bugs and to minimize the bugs so all users are not affected at once.
- It is recommended to factory reset whenever there is a major Android version update. It is not compulsory, but it ensures that you start from a clean slate and minimize the bugs that might arise due to updating. Make sure you backup everything from the phone as a factory reset will wipe everything.
| Year | Phone | Codename | Beta Testing | Stable Update Status |
|---|---|---|---|---|
| 2018 | G6 Plus | evert | Pie Phased Rollout - Latin America, Europe | |
| 2018 | G6 | ali | Pie Phased Rollout - Brazil, India, Europe | |
| 2018 | G6 Play | aljeter | Pie Phased Rollout - Brazil, India, Europe | |
| 2016 | G4 Plus | athene | Oreo Phased Rollout - India, Europe, Canada |
| Year | Phone | Code name | Current Version | Up gradable To | Security Updates |
|---|---|---|---|---|---|
| 2018 | G6 Plus | evert | 64-bit Oreo 8.0 | 64-bit Pie 9.0 | Till 2020 |
| 2018 | G6 | ali | Oreo 8.0 | Pie 9.0 | Till 2020 |
| 2018 | G6 Play | aljeter | Oreo 8.0 | Pie 9.0 | Till 2020 |
| 2017 | G5S Plus | sanders | Oreo 8.1 | No more updates | Till 2019 |
| 2017 | G5S | montana | Oreo 8.1 | No more updates | Till 2019 |
| 2017 | G5 Plus | potter | Oreo 8.1 | No more updates | Till 2019 |
| 2017 | G5 | cedric | Oreo 8.1 | No more updates | Till 2019 |
| 2016 | G4 Plus | athene | Nougat 7.0 | No more updates | No more updates |
UNOFFICIAL ANDROID PIE & OREO
If you wish to try out custom ROMs based on Android Pie or Oreo, you will need to unlock the boot loader of your "Retail" Moto G device. Follow this thread for more info: https://reddit.com/comments/avlh4w
NOTICE
This is a new update thread. Reddit archives threads older than 6 months which disables any further upvotes or comments. Link to the old thread: https://redd.it/981oka
r/MotoG • u/iammanasi • 5h ago
Discussion Flickering lines when front camera is used
These lines appear on my screen sometimes when I am using front camera. And when these lines appear on video call, the person on other side can see them too, on my video. These lines have appeared since I bought my phone in April 2026. (Phone model- moto G67)
r/MotoG • u/Mental_Engine_ • 7h ago
Other Moto g stylus 2024
Bluetooth randomly tries to connect to headphones that aren't on. Also it will randomly stop making sound like it's connected to something, but it's not, it starts making sound again when I turn Bluetooth off.
Also when I'm listening, it randomly disconnects from headphones, and won't re connect until I turn off headphones and try again.
Lastly, camera lag. It lags almost every time I try to take a picture. Plus it won't focus on anything
r/MotoG • u/FALCOOOn_PAAWWNCH • 8h ago
Discussion (Infuriating, am I crazy?!) Question for people that game with Moto G Stylus (2025)
Tried searching for answers but can't find anyone with similar issue so I must be going crazy.
When you're gaming and accept a call from the notification does it take you away from your game and switch to full screen call? Am I crazy or is this wrong? A bug? A glitch? Why wouldn't it just stay in the pop up or turn into a bubble? It really takes you away from your game?
Very very annoying while gaming.
Default phone app (google).
r/MotoG • u/shubhamx15 • 20h ago
5th Gen Phone won't turn on. Service center and local repair shops refuse to open it because it might damage the screen
Hey guys so I have a Moto G5s Plus. The phone is pretty old and had turned off because of battery drain. Now the power button is stuck inside a bit and I'm unable to press it to turn the phone back on. Tried taking it to the repair shops but they straight up denied saying that opening the phone would damage the display. Is there any way I can turn it on? Probably some fast boot, through a laptop or something? I wanted to use it as a spare phone and the phone was pretty well maintained. Also since it was my first android phone I don't wanna keep it dead. So is there any way to get the phone back up and running?
Appreciate any help
Edit: I was able to solve this on my own. Anyone facing this issue check my comment for the solution
r/MotoG • u/MorePeppers9 • 14h ago
Other Moto G Stylus 5G - 2023. E-sim question.
Hello everyone!
Did I understand it right that unlocked Moto G Stylus 5G 2023 does NOT have e-sim?
I was sure it does, but I don't e-sim activation in settings.
Bought it in Best Buy.
----
Also If I buy unlocked T-Mobile Stylus 5g 2023, will e-sim work?
I just love my 2023 one, but i need e-sim :)
r/MotoG • u/owingsaki • 22h ago
Discussion Help Me! Moto G64 ( Hard-Bricked )
I saw custom roms and tried to install it on my moto g64 i installed a custom rom called YAAP for cancunf Moto G54/G64, After that I used Motorola RSA tool to make evrything good before flashing but without knowing that the firmware will change and the firmware I flashed with rsa had ARB ( Anti-Rollback ) Protection and then I flashed my Motorola G64 with Yaap Custom rom and everything was going well but after rebooting after successful flash.. my device didn't booted till now 😭😭 and it's Buttons didn't worked either it was just not working after rebooting
I asked a developer and he said it's because of Arb and i noticed that my phone's cpu area is still warm during dead-like appearance idk what to do HOW DO I FIX IT 😭😭😭 PLS ANYONE PLSSS
r/MotoG • u/Full_Ad1361 • 19h ago
Discussion Custom Ringtone
A charging ringtone for all modes must be a good customization , i think why don't Motorola add this ringtones. Also the system could have use a custom ringtone set in call ringtones by manually setting it to which part you want to play like ringtone cutter like oxygen OS have inbuilt. Also there is no soothing sound option except those weird 3 sounds in sleep mode ! Anyone agrees can thumbsup , i know there is 3rd party apps for all this , still it could be good customization at own software level.
Discussion Moto G Power 2024 audio suuuper low for some reason
I got a 2024 this year after having a 2020 model before, and sometime in the middle of the summer the volume just permanently got way quieter for no discernible reason permanently. This affects not only bluetooth but also aux with earbuds and in the car. I have disabled absolute volume, re-paired devices, and have multi-volume off. Has anyone else experienced this and fixed it? I'm totally baffled and assuming it's an Android issue, but it's incredibly annoying.
r/MotoG • u/Navyugincension • 1d ago
Discussion Moto G67 Power is the best motorola budget phone with 3.5mm jack.
I feel Motorola should launch more phones like Moto G67 with 3.5mm jack.
Every smartphone should come with a 3.5mm jack. Wired earphones are far better than wireless earphones. When people would understand the disadvantages of wireless earphones/earbuds more people would hopefully demand 3.5mm jack phones.
r/MotoG • u/bekeper_017 • 2d ago
Discussion Motorola ?
Will the Motorola edge 60 receive the Android 17 update?
r/MotoG • u/Mundane-Jump5233 • 2d ago
Download Finally I received A17 in motorola edge 60 pro in india 🥀
r/MotoG • u/Mother_Tax2375 • 2d ago
Other USB file transfer doesn't work, charge's only Moto g stylus
I have a Moto G Stylus 5G (2023) XT2315-4.
For a long time, my phone has been unable to establish a USB data connection with any computer. The phone charges normally, but it is never detected by Windows for MTP/File Transfer, ADB, Fastboot, or any other USB data mode.
Things I have already tried:
- Multiple PCs and laptops
- Multiple known-good data cables
- Different USB ports
- USB debugging enabled
- File Transfer (MTP) mode selected
- Reinstalling drivers
- Factory reset
- Different operating systems
The result is always the same: charging works, but no data connection is detected.
Has anyone experienced this on a Moto G Stylus 5G (2023) or a similar Motorola device?
r/MotoG • u/SirWilson2008 • 2d ago
Discussion Motorola Edge 60 Pro
Motorola Edge 60 Pro, automatische App-Updates wurden aktiviert, Apps werden aber nicht mehr aktualisiert. Softwareversion W1VVS36H.7-108-8-8, Layer-Update 1.08, Updates über WLAN.
r/MotoG • u/themysteriousmjm • 2d ago
Discussion USB preferences greyed out on moto-g stylus 5g 2024 and i cannot connect my phone to my desktop or laptop computer via usb.
PROBLEM
I have a moto-g stylus 5g 2024 and last year i transferred a bunch of mp3 files from my desktop computer to my phone, unfortunately, i had to reformat my computer and i lost my records.
now my phone is the only place that has some mp3 files, and i downloaded some stuff to my phone that i would like to transfer to my computer.
and the best and most practical way to do that is with a usb connection from my phone to my desktop computer.
i did it last year and i figured i could just do it again.
small problem, it will not connect to either a laptop or desktop, and the usb preferences are still grayed out.
the only difference between now and a year ago is i got at least one update.
TROUBLESHOOTING
first thing i did is make sure that the cord is a data transfer cord and not a power only cord, so i dug out all my usb-c cords and tested them with my phone and mp3 player connecting them to my laptop and desktop.
i found not one but two cords that both work with my mp3 player, and can both charge and transfer files from my laptop or desktop to or from the mp3 player.
transferred files from mp3 player to desktop, check
transferred files from desktop to mp3 player, check
cord isn't the problem, check.
desktop isn't the problem, check
the phone charges when i connect with any cord into any powered device, i blew air into the usb-c port on my phone, i cleaned it out with a q-tip and toothpick, nothing works.
the phone is fine, the cords are fine, the desktop and laptop are fine, so that leaves only one thing, this is a software problem.
CALLING CUSTOMER SERVICE
so i called Motorola customer support and after
3 calls, two hangups, 1 no call back, 6 customer support agents and 2 total hours, they told me that i need to reset my phone to factory settings, i told them i can't do that because there are files on the phone i want to transfer to the computer and i'm worried that if i factory reset it will destroy all the files.
so they said i need to speak to "level 3" customer support, which is only available mon-fri 2pm to 4pm central, and that they would call me.
the reason i am posting here is because i asked the last customer support agent i spoke to if she has encountered this problem before, she said yes but that the problem could only be solved with the level 3 people.
so i wanted to post here and ask if anyone has has this problem, has spoke to the level 3 people, and has found a solution to this problem without a factory reset?
thank you
r/MotoG • u/Background-Slice-953 • 2d ago
Other How do i stop system font from overriding?
r/MotoG • u/Realistic_Hearing998 • 2d ago
Other Ad popup problem
Hello can someone help me disable this,my mother did her motorola g24 update and this feature appeared and ads pop on her phone,is there someone who has or had this problem and fixed it
r/MotoG • u/Diederik-_- • 3d ago
Other How to stop that annoying moving blue line at the top of my calendar
Bought a Motorola Signature and am setting it up.
I'm using the My Calendar on my device, not Google's.
So I don't want to share my calendar data with Google (and that's fine).
But I have an annoying moving blue line at the top of my calendar and suspect it's coming from sync. Also get an error message that the smartphone fails to sync.
I don't understand because I use my device's calendar and don't sync with anything.
Synchronizing is not my intention,
I have automatic synchronization of my Google account turned off.
How do I get this bored problem solved?

r/MotoG • u/Royal-Ad-5391 • 3d ago
Discussion G24 randomly breaks Google, Bluetooth and calls after 1–2 days then sometimes shuts down at ~25% battery
Hi everyone,
I have a Motorola Moto G24 running Android 14, and I've been dealing with a really weird recurring issue.
Every 1–2 days, several things suddenly stop working at the same time:
- I can't make or receive normal phone calls (incoming calls later appear as missed calls)
- Bluetooth gets stuck on “Activating” and then turns itself off
- Google Play Store says “No internet connection”, then “Authentication required”
- Google Discover / Google News / Google Lens stop working
- Gmail crashes when I try to switch Google accounts
- RCS still works
- Wi-Fi, mobile data, Chrome and YouTube still work normally
- A simple reboot fixes everything immediately — but the problem comes back after another 1–2 days
I've already tried:
- Safe Mode
- another Android user profile
- updating Android and Google apps
- removing ReVanced/microG
- uninstalling an app called Racify that appeared to have some dead service connections
- rebooting several times
I also captured logs with ADB. One particularly interesting error appears repeatedly:
"bindService exceeded max service connection number per process"
And it happens for many unrelated services, including Google services. I also saw:
"GoogleAccountAuthenticatorService ... AuthenticatorException: bind failure"
which seems to explain why the Play Store starts asking me to authenticate.
But now there's another problem: yesterday the phone suddenly shut down while I was using GPS, even though it showed around 25% battery. After restarting, it showed about 8%, then it shut down again a couple minutes later. After the second restart it showed around 3%.
I'm trying to figure out whether these problems could be related to Android/system services, battery/power management, or something specific to the Moto G24/MediaTek firmware.
Has anyone experienced something similar on a Moto G24 / Android 14, especially the "bindService exceeded max service connection number per process" error?
I really don't want to factory reset the phone yet because I want to understand what's actually causing it first.
Any ideas or similar experiences would be appreciated.
r/MotoG • u/Financial-Pause-7153 • 3d ago
Discussion MOTO EDGE 50 PRO - VIDEO STUTTERING FIXED.
drive.google.comMoto G Stylus 2026 Motorola, please allow us to use Auracast
Just got my Moto G Stylus 2026 today. Currently, to enable Auracast, you must first connect LE headphones. This is stupid; please fix it.
Why is it stupid? Because the way I want to use Auracast, to listen to music on more than one speaker at the same time, does not need to involve headphones, LE or otherwise. Arbitrarily forcing users to connect **headphones** before they are *allowed* to use multiple **speakers** is dumb. (Ideally, it would go without saying that doing dumb things should be avoided, when possible.)
It's my understanding that Samsung has made their phones capable of starting an Auracast stream without requiring users to connect special headphones first. I also have a Bluetooth dongle that broadcasts without headphones. It'll be OK if people are able to turn on Auracast - nobody will get mad.