Azure Portal login stuck at "Let's keep your account secure" screen

[u/__for_21]

hi

Azure Portal works on a PC that was already signed in, but I am experiencing issues when trying to access Azure Portal from a new PC.

Issue:

・i can successfully sign in at `https://login.microsoftonline.com/\`

・When I go to Azure Portal, I get the screen: **"Let's keep your account secure"

・The page only shows a **"Next"** button

・After clicking **"Next"**, it stays on **"Processing..."** indefinitely and never proceeds

What I've checked:

・Chrome and Edge both have the same issue

・InPrivate / Incognito mode has the same issue

・Developer Tools → Console shows no errors

・Developer Tools → Network shows requests returning HTTP 200

・The Issues tab only shows warnings related to viewport and security headers, nothing that looks related to the login failure

Can anyone please advise me what to do?

[u/General_Yam_9879]

I have the same problem, no solution yet. I can login from only one machine, whenever I try from another it says let’s keep your account secure… or let’s find/verify another way that it’s you

[SOLVED] Edit:

I found a way to fix it, but I had previously enabled another account as global administrator so that I was able to do changes. Here are the changes i did:
1. Disable legacy Per-user multifactor authentication
2. Disable Security defaults (Entra ID -> properties)
3. From Authenticator Methods, enable: Passkey, Microsoft Authenticator (enter inside enable, yes), SMS
4. From already logged in browser -> select sign-out/forget
5. Close the browser

That's it. After that, open browser -> login -> setup authenticator again -> authorize from phone -> enter portal.

Post-steps:
1. Enable security Defaults