r/HayDay • • 3h ago

Question 12 Diamonds vanished after buying an offer (VPN was ON during purchase)

I recently bought a diamond bundle deal (for 7 SAR). The diamonds were added to my account, but shortly after, 12 diamonds completely vanished without me spending them on anything (Double Confirmation for diamonds is already turned ON).

I realized that I accidentally had a VPN enabled when I made the purchase. After turning off the VPN and restarting the game, the 12 diamonds are still missing. Support is currently non-responsive / slow.

Has anyone experienced a similar server-sync glitch due to VPN? Is there any chance Support will refund them once they check the server logs?

Thanks!

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